Shipping Policy

Here is information about the shipping & delivery from XBroSphere: 

1. What are the shipping costs? 

To better serve XBroSphere's users, we offer free shipping for all users whose individual order value is more than $39.
If the value of the order is less than $39, there is a $4.9 shipping fee for the order.

2. How long does delivery take? 

As some of our products need to be booked, the packages of some booked products usually take 5-10 working days for the logistics and transport from XBroSphere. In the case of other force majeure factors (such as weather factors, natural disasters, war factors, etc.), XBroSphere will not provide the required response to logistical punctuality.

Once your order leaves our warehouse, you will receive an email from info@xbrosphere.com. The content of the email includes, among other things, your order information and the logistics tracking link: https://www.xbrosphere.com/apps/parcelpanel

You can use the logistics tracking link to track your package online at any time. If you have further questions, we recommend contacting XBroSphere official customer service team at info@xbrosphere.com in a timely manner so that we can resolve the relevant issues for you as quickly as possible.

3. Where is my package?  

Once your order leaves our warehouse, you will receive an email at info@xbrosphere.com. The content of the email includes, among other things, your order information and the logistics tracking link: https://www.xbrosphere.com/apps/parcelpanel

You can use the logistics tracking link to track your package online at any time. If you have further questions, we recommend contacting XBroSphere official customer service team at info@xbrosphere.com in a timely manner so that we can resolve the relevant issues for you as quickly as possible.